Hosachiguru AI Frontdesk
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Escalations
Human review queue for risk-flagged AI interactions.
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4
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In Review
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Resolved Today
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High Priority
2
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| ID | Lead / Conversation | Risk Type | Triggered Policy | Priority | Status | Created | Assigned | |
|---|---|---|---|---|---|---|---|---|
| E-208 | Vikram Nair C-9819 | Legal / Title | Do not provide legal/title advice | High | Open | 1 hr ago | Compliance | |
| E-207 | Anonymous C-9817 | Guaranteed Returns | Do not promise guaranteed returns | High | In Review | 2 hr ago | Anitha K. | |
| E-206 | Anonymous C-9820 | Pricing | Do not invent pricing | Medium | Open | 32 min ago | Vikas R. | |
| E-205 | Suresh K. C-9810 | Payment / Refund | Refund policy not approved for AI | Medium | Open | 5 hr ago | Unassigned | |
| E-204 | Anonymous C-9803 | Low Confidence | Escalate low-confidence answers | Low | Resolved | Yesterday | Anitha K. | |
| E-203 | Manju P. C-9799 | Out of Knowledge Base | Escalate OOK answers | Medium | Open | Yesterday | Unassigned |